Frequently Asked Questions

We are pleased to offer free Wifi in our facility to accommodate the needs of our guests with simple wireless requirements.

Our regular business hours are 8am-5pm Monday to Friday.

We are happy to assist you on a tour during our regular business hours. Please visit our contact page to set up an appointment with one of our event professionals.

The Convention Centre has the exclusive right to provide, control and retain all food and beverage services throughout the facility for events. No food and/or beverage items will be permitted to the brought into the Facility.

The Holiday Inn Express & Suites is located next door and is a separate entity. It takes a 3 minute walk from our front entrance to Holiday Inn’s front entrance.

Yes, we have several options available that may be already included with your meeting room or available for rental. For more information on what products we carry please feel free to give us a call on our contact page.

One of our event professionals can assist with common A/V difficulties or set-up. Please contact us to see a list of preferred A/V vendors and technicians.

We run our debit and credit machines for events that need payment assistance. The closest ATM machine is at the gas station across the road.

We are a fully licensed facility and all liquor sold at any event must be purchased by the John D. Bradley Convention Centre.

Our Chef de Cuisine certified Chef is pleased to provide all meals and snacks for your event.

Of course! We love to accommodate all your needs and wants by being completely flexible.

All of our washrooms are accessible. If you require further assistance or privacy please contact our event professionals and they can guide you to a private washroom within the facility.

Yes we do! Please call or visit our administrative office during regular business hours to see if your item was found.

All 400 + parking spaces surrounding our facility are complimentary.

Chatham-Kent is full of activities and adventures. Please visit https://www.chatham-kent.ca/visitck/Pages/Homepage.aspx to get ideas!

Match Public House is inside the Cascade casino which is located next-door. There are a variety of options nearby.

We are pleased to provide our business centre for the duration of your event to assist you in all your business needs.

We are a cashless facility and accept debit or credit card.

We do not provide wheelchairs.